Frequently Asked Questions

Orders & Payments

What payment methods do you accept?

We accept UPI, credit/debit cards, net banking, and other methods available at checkout.

Can I modify or cancel my order after placing it?

Orders can be modified or cancelled within 12 hours of placement. Please contact us immediately via WhatsApp at +91 82002 18595 or email at noveltiesbaroda@yahoo.com.

Will I receive an order confirmation?

Yes, you will receive an order confirmation via email once your order is successfully placed.

Shipping & Delivery

How long does delivery take?

Standard delivery takes 4–7 business days across India. Express options may be available at checkout.

Do you offer free shipping?

Yes! Free shipping is available on orders above a minimum order value as displayed at checkout.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email or WhatsApp. You can also visit our Track Your Order page.

Returns & Refunds

What is your return policy?

We accept returns within 7 days of delivery for unused items in original condition. Please visit our Return & Refund Policy page for full details.

How long does a refund take?

Refunds are processed within 5–7 business days after we receive and inspect the returned item.

Can I exchange an item?

Yes, exchanges are available subject to stock availability. Contact us to check before initiating an exchange.

Products

Are the colours accurate in the photos?

We do our best to represent colours accurately, but slight variations may occur due to screen settings and photography lighting.

How do I find my size?

Please refer to our Size Guide for detailed measurements and fitting advice.

Still have questions?

Reach out to us at noveltiesbaroda@yahoo.com or WhatsApp us at +91 82002 18595. We're happy to help!